UNDER CONSTRUCTION
1. Introduction
These Terms and Conditions govern the provision of services by Onyx Exteriors ("we," "us," "our") to our clients ("you," "your").
2. Services
We provide exterior cleaning and maintenance services, including but not limited to pressure washing andsoft washing
3. Operating Hours
Our standard operating hours are from 8am to 6pm. We may extend our hours from 6am to 8pm upon request.
4. Service Area
We are based in Keynsham and serve Bristol, Bath, and surrounding areas within a 30-mile radius. A travel fee will apply for locations beyond this range.
5. Booking and Payment
Bookings can be made via phone, email, or our website. Payment terms will be agreed upon at the time of booking. We accept Bank transfer. A deposit may be required for certain services.
6. Cancellations and Rescheduling
Cancellations or rescheduling must be made at least 24 hours in advance. Failure to do so may result in a cancellation fee. We reserve the right to reschedule services due to weather conditions or other unforeseen circumstances.
7. Liability
We will take all reasonable precautions to protect your property during our services. However, we are not liable for any pre-existing damage or issues that arise during the service that are beyond our control.
8. Satisfaction Guarantee
We are committed to delivering high-quality results. If you are not satisfied with our service, please contact us within 24 hours, and we will address your concerns.
9. Health and Safety
We adhere to all health and safety regulations. It is your responsibility to inform us of any hazards on your property.
10. Privacy Policy
We respect your privacy and will not share your personal information with third parties without your consent, except as required by law. Please refer to our Privacy Policy for more details.
11. Amendments
We reserve the right to amend these terms and conditions at any time. Any changes will be communicated to you and will apply to future services.
12. Contact Information
For any queries or concerns, please contact us at:
UNDER CONSTRUCTION